1. PAR-Q & MEDICAL CLEARANCE - Medical clearance is required of all participants who answer ‘yes’ to any of the PAR-Q questions. We reserve the right to require medical clearance from any client we feel may be at risk.

2. ATTIRE - Proper workout attire and footwear (shorts, gym pants, T-shirt, supportive sneakers) are suggested for all workouts.

3. PLEASE ARRIVE ON TIME FOR YOUR SCHEDULED APPOINTMENT:
a) PLEASE DO NOT BE LATE - Clients are responsible for arriving on time for zoom / in-person sessions. For zoom / in-person sessions, the coach is only obligated to wait 5 minutes. After 5 minutes, if you do not show, the coach will cancel the session and it will be deducted from your monthly plan / package. If you know you will be a couple minutes late for your session, as a courtesy, please text your coach. Oh, and the penalty for arriving late is 10 BURPEES!

b) PLEASE DO NOT ARRIVE MORE THAN 2 MINUTES EARLY -  If you arrive early, I will either be with another client or I will be taking a scheduled 15-minute break. If you arrive earlier than 2 minutes prior to the scheduled start time of your appointment, I ask that you please wait in your car, or go to the bathroom, etc.

4. APPOINTMENT CHANGE / NO-SHOW / CANCELLATION POLICY -  All  appointments are scheduled in advance and adhere to our 12-hour cancellation policy. Every client is allowed one "emergency cancel / reschedule." After that, sessions cancelled / rescheduled within the 12-hour window will be deducted from your plan / package. If you have to cancel a session, it is your responsibility to try to reschedule the missed session before your monthly plan / package expires (See Item #6 below)

5. MEMBERSHIP CANCELLATION POLICY - If you purchased Monthly Plan, your plan renews on the 1st of every month. If you wish to cancel your Monthly Membership, you must do so before end of the current month to avoid being charged. If proper notice is not received, the contract will automatically renew for the full contracted amount.  No refunds. 

6. PLAN / PACKAGE EXPIRATION / REFUND POLICY - 
a) MONTHLY PLANS - Clients must complete all sessions before their Monthly Plan expires at the end of the month. If a client purchases a Personal Training Monthly Plan, or 90-Day Total Transformation, the client may not exceed the agreed-upon number of sessions in a one-month period and any unused classes / sessions will not roll over into the following month(s).

b) 3-MONTH PAID-IN-FULL PLANS - All 3-Month Paid-In-Full Plans expire exactly four (4) months after the date of purchase. Any unused sessions that remain after the package expires will be forfeited by the client.All packages, plans, and memberships are nonrefundable / non-transferable.